Employee Showcase: Charlotte Harris


At SME Broker Services, our employees are what make this company such a great place to work. We consider ourselves a tightly-knit family of people from all walks of life and we wanted to share what makes our employees special with an Employee Showcase feature series on our blog.

On this edition of Employee Showcase, we’re talking to Charlotte Harris, one of our Administrators and Worcester's very own local nightlife expert.

How would you describe yourself?

Hard-working, motivated.

What does your role at SME Broker Services entail?

Using the telephone, emailing, using LinkedIn, data entry, data validation, completing KPIs, adding to campaigns, creating invoices, collating data deliveries and counts, general administrative tasks, and any other duties allocated by other colleagues.

How did you first learn about the position at SME Broker Services, and how did you find the hiring process?

I was told by a friend and then I went on Indeed and applied. The hiring process was quick and easy.

How has SME Broker Services helped you in your career development?

Before I joined SME Broker Services, I had limited administration experience and I have learned a lot in this job with my varied role. I have also become much more confident in administration.

What has been your biggest accomplishment in both SME Broker Services and life in general?

Getting this job.

What song makes you want to dance no matter where you are?

Natalie La Rose - Somebody.

If you were stranded on an island, what three things would you take and why?

My phone for money and contacts and organising supplies, a boat to travel, phone charger.

What’s your guilty pleasure?

​​Urban music.

What are you working on at the moment?

LinkedIn messaging.

A quote or piece of advice you live by that you’d like to end on.

"Success is not final; failure is not fatal: It is the courage to continue that counts." - Winston Churchill

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